Track: Security & Surveillance

Abstract: Gaming properties use a variety of marketing promotions—including guest comps, prizes, bonus points, free slot play and more—to encourage more visits to their casino. This session will explain how some casinos are wasting or losing money due to programs that are purposefully mismanaged or attacked by dishonest employees and unscrupulous customers. Presenters will discuss the basic components of a promotion protection plan, how to establish a protection committee and what the committee should review on a routine basis.

Date: Monday Nov 16, 2009

Time: 10:15 AM - 11:15 AM

Room: N120